All Systems Operational

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Locations

Core Infrastructure & Services

WWW & Management API(s)

Operational

Core Services - Tranquil

Operational

Core Services - HostVirtual

Operational

Core Services - RootBSD

Operational

Core Services - Globaltap

Operational

Cloud Converter

Operational

DNS Platform - Authoratative

Operational

DNS Platform - Recursors

Operational

Email - Spamstick Filtering

Operational

DDoS Mitigation

Operational

Shared Hosting

Operational

Shared Anycast

Operational

Phone System

Operational

Reporting & Statistics Subsystem

Operational

Global Anycast

Operational

Public Cloud

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Colocation & Metal

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

BGP Anycast

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Global SSL Offloaders

AMS - Amsterdam, NL

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

SJC - San Jose, CA

Operational

Core Network

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Internet Exchanges (IX)

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Transit & Transport

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Scheduled Maintenance

IAD3 - Upstream network maintenancePlanned Maintenance

Schedule

April 8, 2023 04:00 - 10:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

IAD3 - Ashburn, VA

Description

One of our carriers in Ashburn will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.
CHI - Upstream network maintenancePlanned Maintenance

Schedule

April 13, 2023 07:00 - 11:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

CHI - Chicago, IL

Description

One of our carriers in Chicago will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.
RDU - Upstream network maintenancePlanned Maintenance

Schedule

April 20, 2023 07:00 - 10:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

RDU - Raleigh-Durham, NC

Description

One of our carriers in Raleigh will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.
MIA - Upstream network maintenancePlanned Maintenance

Schedule

April 23, 2023 04:00 - 08:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

MIA - Miami, FL

Description

One of our carriers in Miami will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.
SJC - Upstream network maintenancePlanned Maintenance

Schedule

April 25, 2023 07:00 - 11:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

SJC - San Jose, CA

Description

One of our carriers in Santa Clara will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.

2

Incidents Last 7 Days

1

Maintenances Last 7 Days

5

Upcoming Maintenances

History (Last 30 days)

RDU - Partial Upstream DisruptionOperational

Incident Status

Operational


Components

Public Cloud, Colocation & Metal, BGP Anycast


Locations

RDU - Raleigh-Durham, NC



March 28, 2023 20:49 UTC
[Identified] We experienced a loss of connectivity with one of our upstream providers in Raleigh. Traffic has been rerouted to alternate paths but customers may have experienced a brief disruption on some routes.

March 31, 2023 15:00 UTC
[Resolved] No further impact has been observed and the circuit remains stable.
MAD - Upstream network maintenancePlanned Maintenance

Description

One of our carriers in Madrid will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

MAD - Madrid, Spain


Schedule

March 30, 2023 22:00 - March 31, 2023 02:00 UTC


March 30, 2023 22:00 UTC
[Update] Scheduled maintenance is starting.

March 31, 2023 02:00 UTC
[Update] Scheduled maintenance is complete.
JNB - Degraded PerformanceOperational

Incident Status

Operational


Components

Transit & Transport


Locations

JNB - Johannesburg ZA



March 28, 2023 18:40 UTC
[Investigating] Our NOC has identified an issue in JNB that may be affecting certain customer layer2 cross-connects to third-party transit and peering.

March 28, 2023 19:18 UTC
[Resolved] We have confirmed this issue is now resolved.
YUL - Upstream network maintenancePlanned Maintenance

Description

One of our carriers in Montreal will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

YUL - Montreal, CA


Schedule

March 21, 2023 06:00 - March 21, 2023 10:00 UTC


March 21, 2023 06:00 UTC
[Update] Scheduled maintenance is starting.

March 21, 2023 10:00 UTC
[Update] Scheduled maintenance is complete.
LAX - Emergency MaintenanceDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud


Locations

LAX - Los Angeles, CA



March 19, 2023 10:05 UTC
[Investigating] NetActuate engineers have identified a possible issue in the LAX POP and are currently working to isolate the troubled node Customers may notice increased latency and routing path changes during this incident.

March 19, 2023 10:29 UTC
[Monitoring] The issue has been identified and equipment with the failure has had a configuration update to resolve the issue.

March 19, 2023 18:12 UTC
[Resolved] The incident has been resolved.
SIN - Partial Upstream Network Outage Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

SIN - Singapore, SG



March 15, 2023 08:51 UTC
[Investigating] We are currently experiencing an outage impacting one of our upstream transit providers in Singapore. Traffic has been rerouted over alternate paths and we are investigating the outage. Customers may experience increased latency or observe anycast traffic shifting to alternate POPs at this time.

March 15, 2023 09:06 UTC
[Identified] We have identified an issue with an upstream provider affecting SIN. As such, traffic has been rerouted and the issue has been mitigated.

March 17, 2023 04:23 UTC
[Monitoring] The impacted service has been restored and routes are returning to normal. We are monitoring network status and are prepared to respond to any additional disruptions if necessary.

March 17, 2023 06:11 UTC
[Resolved] No further impact has been observed and the circuit remains stable.
CDG - Upstream network maintenancePlanned Maintenance

Description

One of our carriers in Paris will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CDG - Paris, France


Schedule

March 11, 2023 23:00 - March 12, 2023 04:00 UTC


March 11, 2023 23:00 UTC
[Update] Scheduled maintenance is starting.

March 12, 2023 04:00 UTC
[Update] Scheduled maintenance is complete.
PHX - Upstream network maintenancePlanned Maintenance

Description

One of our carriers in Phoenix will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

PHX - Phoenix, AZ


Schedule

March 11, 2023 07:00 - March 11, 2023 09:00 UTC


March 11, 2023 07:00 UTC
[Update] Scheduled maintenance is starting.

March 11, 2023 09:00 UTC
[Update] Scheduled maintenance is complete.
DFW - Upstream network maintenancePlanned Maintenance

Description

One of our carriers in Dallas will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

DFW - Dallas, TX, DFW2 - Dallas, TX #2


Schedule

March 2, 2023 06:00 - March 2, 2023 12:00 UTC


March 2, 2023 06:00 UTC
[Update] Scheduled maintenance is starting.

March 2, 2023 12:00 UTC
[Update] Scheduled maintenance is complete.