All Systems Operational

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Locations

Core Infrastructure & Services

WWW & Management API(s)

Operational

DNS Platform - Authoratative

Operational

DNS Platform - Recursors

Operational

Global Anycast

Operational

Public Cloud

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Colocation & Metal

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MIA - Miami, FL

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

YUL - Montreal, CA

Operational

BGP Anycast

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Core Network

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Internet Exchanges (IX)

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Transit & Transport

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Scheduled Maintenance

AMS - Network MaintenancePlanned Maintenance

Schedule

May 22, 2025 23:00 - May 23, 2025 01:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

AMS - Amsterdam, NL

Description

NetActuate engineers will be performing network maintenance on our environment in AMS (Amsterdam). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
ATL - Network MaintenancePlanned Maintenance

Schedule

May 23, 2025 05:00 - 07:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

ATL - Atlanta, GA

Description

NetActuate engineers will be performing network maintenance on our environment in ATL (Atlanta). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
FRA - Network MaintenancePlanned Maintenance

Schedule

May 27, 2025 23:00 - May 28, 2025 01:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

FRA - Frankfurt, Germany

Description

NetActuate engineers will be performing network maintenance on our environment in FRA (Frankfurt). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
GRU - Network MaintenancePlanned Maintenance

Schedule

May 28, 2025 04:00 - 06:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

GRU - Sao Paulo, Brazil

Description

NetActuate engineers will be performing network maintenance on our environment in GRU (Sao Paulo). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
FRA - Network MaintenancePlanned Maintenance

Schedule

May 28, 2025 23:00 - May 29, 2025 01:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

FRA - Frankfurt, Germany

Description

NetActuate engineers will be performing network maintenance on our environment in FRA (Frankfurt). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
LHR - Network MaintenancePlanned Maintenance

Schedule

May 29, 2025 00:00 - 02:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

LHR - London, United Kingdom

Description

NetActuate engineers will be performing network maintenance on our environment in LHR (London). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
GRU - Network MaintenancePlanned Maintenance

Schedule

May 29, 2025 04:00 - 06:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

GRU - Sao Paulo, Brazil

Description

NetActuate engineers will be performing network maintenance on our environment in GRU (Sao Paulo). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
LHR - Network MaintenancePlanned Maintenance

Schedule

May 30, 2025 00:00 - 02:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

LHR - London, United Kingdom

Description

NetActuate engineers will be performing network maintenance on our environment in LHR (London). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
MIA - Network MaintenancePlanned Maintenance

Schedule

June 2, 2025 05:00 - 07:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

MIA - Miami, FL

Description

NetActuate engineers will be performing network maintenance on our environment in MIA (Miami). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
SEA - Network MaintenancePlanned Maintenance

Schedule

June 2, 2025 07:00 - 09:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

SEA - Seattle, WA

Description

NetActuate engineers will be performing network maintenance on our environment in SEA (Seattle). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
MIA - Network MaintenancePlanned Maintenance

Schedule

June 3, 2025 05:00 - 07:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

MIA - Miami, FL

Description

NetActuate engineers will be performing network maintenance on our environment in MIA (Miami). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
SEA - Network MaintenancePlanned Maintenance

Schedule

June 3, 2025 07:00 - 09:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

SEA - Seattle, WA

Description

NetActuate engineers will be performing network maintenance on our environment in SEA (Seattle). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
RDU - Network MaintenancePlanned Maintenance

Schedule

June 4, 2025 05:00 - 07:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport

Locations

RDU - Raleigh-Durham, NC

Description

NetActuate engineers will be performing network maintenance on our environment in RDU (Raleigh). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.
RDU - Network MaintenancePlanned Maintenance

Schedule

June 5, 2025 05:00 - 07:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport

Locations

RDU - Raleigh-Durham, NC

Description

NetActuate engineers will be performing network maintenance on our environment in RDU (Raleigh). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.

1

Incidents Last 7 Days

7

Maintenances Last 7 Days

14

Upcoming Maintenances

History (Last 30 days)

ATL - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in ATL (Atlanta). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

ATL - Atlanta, GA


Schedule

May 22, 2025 05:00 - May 22, 2025 07:00 UTC


May 22, 2025 05:51 UTC
[Update] Maintenance is complete.

May 22, 2025 05:00 UTC
[Update] Scheduled maintenance is starting.
SJC - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in SJC (San Jose). During this time, no impact to upstream services is expected, and some peering sessions may be impacted, and routes should automatically route to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

SJC - San Jose, CA


Schedule

May 22, 2025 05:00 - May 22, 2025 07:00 UTC


May 22, 2025 05:42 UTC
[Update] This maintenance has now been completed.

May 22, 2025 05:00 UTC
[Update] Scheduled maintenance is starting.
AMS - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in AMS (Amsterdam). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

AMS - Amsterdam, NL


Schedule

May 21, 2025 23:00 - May 22, 2025 01:00 UTC


May 22, 2025 00:07 UTC
[Update] Maintenance is complete.

May 21, 2025 23:00 UTC
[Update] Scheduled maintenance is starting.
CDG - Emergency Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing emergency network maintenance on our environment in CDG (Paris) to resolve an urgent issue. During this time, we expect services to be unavailable for no more than 45 minutes during this window.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

CDG - Paris, France


Schedule

May 21, 2025 21:15 - May 21, 2025 22:45 UTC


May 21, 2025 21:50 UTC
[Update] This maintenance has now been completed.

May 21, 2025 21:16 UTC
[Update] Maintenance is now starting.
DEN - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Denver will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

DEN - Denver, CO


Schedule

May 21, 2025 08:00 - May 21, 2025 12:00 UTC


May 21, 2025 12:00 UTC
[Update] Scheduled maintenance is complete.

May 21, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.
SJC - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in SJC (San Jose). During this time, no impact to upstream services is expected, and some peering sessions may be impacted, and routes should automatically route to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

SJC - San Jose, CA


Schedule

May 21, 2025 05:00 - May 21, 2025 07:00 UTC


May 21, 2025 05:33 UTC
[Update] Maintenance is complete.

May 21, 2025 05:00 UTC
[Update] Scheduled maintenance is starting.
LHR - Cloud BGP MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our cloud environment in London. During this time, customer BGP sessions will experience a disruption of up to 1 minute. However, for customers with redundant BGP sessions, only one session will be offline at a time.


Components

Public Cloud, BGP Anycast


Locations

LHR - London, United Kingdom


Schedule

May 19, 2025 23:00 - May 20, 2025 00:00 UTC


May 20, 2025 00:00 UTC
[Update] Scheduled maintenance is complete.

May 19, 2025 23:00 UTC
[Update] Scheduled maintenance is starting.
BOM - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

BOM - Mumbai, India



May 17, 2025 12:18 UTC
[Resolved] This has been resolved.

May 17, 2025 05:04 UTC
[Monitoring] Services have been restored. We are continuing to monitor for stability.

May 16, 2025 19:46 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in Mumbai. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
RDU - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Raleigh will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

RDU2 - Cary, NC, RDU - Raleigh-Durham, NC


Schedule

May 15, 2025 04:00 - May 15, 2025 10:00 UTC


May 15, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

May 15, 2025 04:00 UTC
[Update] Scheduled maintenance is starting.
LHR - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in London will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LHR - London, United Kingdom


Schedule

May 15, 2025 01:00 - May 15, 2025 04:00 UTC


May 15, 2025 04:00 UTC
[Update] Scheduled maintenance is complete.

May 15, 2025 01:00 UTC
[Update] Scheduled maintenance is starting.
AMS - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Amsterdam will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

AMS - Amsterdam, NL


Schedule

May 15, 2025 00:00 - May 15, 2025 04:00 UTC


May 15, 2025 04:00 UTC
[Update] Scheduled maintenance is complete.

May 15, 2025 00:00 UTC
[Update] Scheduled maintenance is starting.
GRU, SCL - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

GRU - Sao Paulo, Brazil, SCL - Santiago, Chile



May 14, 2025 13:23 UTC
[Resolved] This is Resolved

May 13, 2025 14:43 UTC
[Identified] We have identified an issue with one of our upstream carriers, and we are working to resolve the issue as soon as possible.

May 13, 2025 14:25 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in São Paulo and Santiago. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
RDU - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Raleigh will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

RDU2 - Cary, NC, RDU - Raleigh-Durham, NC


Schedule

May 14, 2025 04:00 - May 14, 2025 10:00 UTC


May 14, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

May 14, 2025 04:00 UTC
[Update] Scheduled maintenance is starting.
WAW - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Warsaw will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, BGP Anycast, Transit & Transport


Locations

WAW - Warsaw, Poland


Schedule

May 13, 2025 10:00 - May 13, 2025 16:00 UTC


May 13, 2025 16:00 UTC
[Update] Scheduled maintenance is complete.

May 13, 2025 10:00 UTC
[Update] Scheduled maintenance is starting.
FRA - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Frankfurt will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

May 11, 2025 00:00 - May 11, 2025 03:00 UTC


May 11, 2025 03:00 UTC
[Update] Scheduled maintenance is complete.

May 11, 2025 00:00 UTC
[Update] Scheduled maintenance is starting.
JNB- Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

JNB - Johannesburg ZA



May 11, 2025 02:08 UTC
[Resolved] This has been resolved.

May 10, 2025 11:53 UTC
[Monitoring] Service has been restored, and we are currently monitoring

May 10, 2025 06:41 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Johannesburg. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
GRU - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

GRU - Sao Paulo, Brazil



May 8, 2025 23:07 UTC
[Resolved] This has been resolved

May 8, 2025 07:01 UTC
[Monitoring] Services have been restored. We are continuing to monitor for stability.

May 8, 2025 01:08 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Sao Paulo. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
ACC - Upstream Network OutageService Disruption

Incident Status

Service Disruption


Components

Public Cloud, BGP Anycast, Transit & Transport


Locations

ACC - Accra, GH



May 7, 2025 06:04 UTC
[Resolved] This has been resolved

May 6, 2025 03:50 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Accra. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
ATL- Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

ATL - Atlanta, GA



May 6, 2025 13:21 UTC
[Resolved] This has been resolved

May 6, 2025 09:56 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in ATL. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
ACC - Partial Power DisruptionService Disruption

Incident Status

Service Disruption


Components

Public Cloud, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

ACC - Accra, GH



May 5, 2025 15:58 UTC
[Resolved] This is now resolved.

May 4, 2025 17:18 UTC
[Monitoring] After power issues occurred in ACC, part of our network was unavailable due to hardware failure. We have migrated all impacted services to different network hardware and are now monitoring.

May 4, 2025 15:00 UTC
[Identified] A fire outbreak at the Achimota Bulk Supply Point has led to power outages in several parts of Accra. The Electricity Company of Ghana (ECG) has confirmed the incident and its impact on the power supply to affected areas. We are continuing to work on restoring services and will provide updates as available.

May 4, 2025 11:33 UTC
[Investigating] We are aware of a power disruption at our Accra (ACC) location. Our team is currently investigating the issue and working towards a resolution. We will provide further updates as we receive them from the facility.
DXB - Upstream Network DistruptionDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

DXB - Dubai, UAE



May 3, 2025 16:21 UTC
[Resolved] This is Resolved.

May 3, 2025 14:51 UTC
[Monitoring] Service has returned to normal and we are currently monitoring performance.

May 3, 2025 10:00 UTC
[Identified] We are experiencing network issues with one of our upstream transit providers in Dubai. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
IAD - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Ashburn will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

IAD3 - Ashburn, VA


Schedule

May 3, 2025 04:00 - May 3, 2025 07:00 UTC


May 3, 2025 07:00 UTC
[Update] Scheduled maintenance is complete.

May 3, 2025 04:00 UTC
[Update] Scheduled maintenance is starting.
CDG - Core Network IssuesService Disruption

Incident Status

Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

CDG - Paris, France



May 1, 2025 04:40 UTC
[Resolved] This incident has been resolved

April 30, 2025 00:39 UTC
[Monitoring] Services have been restored. We are continuing to monitor for stability.

April 30, 2025 00:03 UTC
[Investigating] We are experiencing issues with one of our network devices in Paris. We are investigating.
Multiple Site - Upstream Network OutageOperational

Incident Status

Operational


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

CHI - Chicago, IL, HKG - Hong Kong, China, IAD3 - Ashburn, VA, LAX - Los Angeles, CA, MIA - Miami, FL, SEA - Seattle, WA, SJC - San Jose, CA, SIN - Singapore, SG, TYO - Tokyo, Japan



April 30, 2025 12:30 UTC
[Resolved] This is now resolved.

April 29, 2025 18:57 UTC
[Monitoring] Alternate routing has been reverted and regular service is restored. We are currently monitoring.

April 29, 2025 18:32 UTC
[Monitoring] This has been resolved, and we continue to monitor.

April 29, 2025 16:10 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in Tokyo, Los Angeles, Seattle, Ashburn, San Jose, Chicago, Singapore, Sydney, Miami and Hong Kong. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
IAD - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

IAD3 - Ashburn, VA



April 30, 2025 10:13 UTC
[Resolved] This incident has been resolved

April 30, 2025 09:21 UTC
[Monitoring] Service has been restored, and we are currently monitoring

April 30, 2025 06:38 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Ashburn. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
WAW - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Warsaw will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, BGP Anycast, Transit & Transport


Locations

WAW - Warsaw, Poland


Schedule

April 29, 2025 22:00 - April 30, 2025 04:00 UTC


April 30, 2025 04:00 UTC
[Update] Scheduled maintenance is complete.

April 29, 2025 22:00 UTC
[Update] Scheduled maintenance is starting.
CDG - Upstream Network OutageService Disruption

Incident Status

Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CDG - Paris, France



April 30, 2025 00:37 UTC
[Resolved] This is now resolved.

April 29, 2025 23:51 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Paris. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
WAW - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in Warsaw will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

WAW - Warsaw, Poland


Schedule

April 29, 2025 20:00 - April 29, 2025 23:00 UTC


April 29, 2025 23:00 UTC
[Update] Scheduled maintenance is complete.

April 29, 2025 20:00 UTC
[Update] Scheduled maintenance is starting.
ATL - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Atlanta will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

ATL - Atlanta, GA


Schedule

April 29, 2025 06:00 - April 29, 2025 10:00 UTC


April 29, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

April 29, 2025 06:00 UTC
[Update] Scheduled maintenance is starting.
MAD - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

MAD - Madrid, Spain



April 29, 2025 06:52 UTC
[Resolved] This incident has been resolved.

April 28, 2025 17:00 UTC
[Identified] Network connectivity has been restored in Madrid (MAD). Some providers may still be inaccessible, and we will continue to monitor and provide updates as available.

April 28, 2025 16:22 UTC
[Identified] Connectivity to our upstream network providers has been lost due to the on-going power issues in the region. We are continuing to work on restoring services and will provide updates as available.

April 28, 2025 15:24 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in Madrid (MAD). Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
MAD - Partial Power DisruptionDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

MAD - Madrid, Spain



April 29, 2025 06:52 UTC
[Resolved] This incident has been resolved.

April 28, 2025 15:42 UTC
[Identified] Amid widespread power disruptions across the Iberian Peninsula, the Interxion MAD1 data center in Madrid has reported a significant power outage, causing a partial loss of critical IT load. While redundancy is reduced, there is no direct impact on the NetActuate environment or our customers at this time.

April 28, 2025 15:23 UTC
[Identified] We are aware of a power disruption at our Madrid (MAD) location. Our team is currently investigating the issue and working towards a resolution. We will provide further updates as we receive them from the facility.
ATL - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Atlanta will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

ATL - Atlanta, GA


Schedule

April 28, 2025 06:00 - April 28, 2025 10:00 UTC


April 28, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

April 28, 2025 06:00 UTC
[Update] Scheduled maintenance is starting.
SYD - Upstream Network DistruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

SYD - Sydney, Australia



April 27, 2025 20:50 UTC
[Resolved] This is now resolved.

April 27, 2025 11:24 UTC
[Identified] We are experiencing network issues with one of our upstream transit providers in Sydney. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
ACC - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, BGP Anycast, Transit & Transport


Locations

ACC - Accra, GH



April 27, 2025 16:01 UTC
[Resolved] This is now resolved.

April 27, 2025 09:13 UTC
[Monitoring] Service has been restored and our team is continuing to monitor.

April 27, 2025 07:25 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in Accra. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
WAW, AMS, LHR - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Core Infrastructure & Services, Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

AMS - Amsterdam, NL, LHR - London, United Kingdom, WAW - Warsaw, Poland, Global Anycast



April 27, 2025 10:41 UTC
[Resolved] This is now resolved.

April 27, 2025 07:19 UTC
[Monitoring] Service has been restored and our team is continuing to monitor.

April 26, 2025 10:02 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Warsaw, Amsterdam, and London. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
OTP - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

OTP - Bucharest, Romania



April 26, 2025 08:09 UTC
[Resolved] This is resolved.

April 25, 2025 07:42 UTC
[Monitoring] Connectivity has been restored and we are currently monitoring.

April 24, 2025 23:22 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Bucharest. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
LHR - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in London will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LHR - London, United Kingdom


Schedule

April 23, 2025 23:00 - April 24, 2025 05:00 UTC


April 24, 2025 05:00 UTC
[Update] Scheduled maintenance is complete.

April 23, 2025 23:00 UTC
[Update] Scheduled maintenance is starting.