All Systems Operational

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Locations

Core Infrastructure & Services

WWW & Management API(s)

Operational

DNS Platform - Authoratative

Operational

DNS Platform - Recursors

Operational

Email - Spamstick Filtering

Operational

DDoS Mitigation

Operational

Shared Hosting

Operational

Shared Anycast

Operational

Phone System

Operational

Reporting & Statistics Subsystem

Operational

Global Anycast

Operational

Public Cloud

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

BOM - Mumbai, India

Operational

Colocation & Metal

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

BOM - Mumbai, India

Operational

BGP Anycast

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

BOM - Mumbai, India

Operational

Global SSL Offloaders

AMS - Amsterdam, NL

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

SJC - San Jose, CA

Operational

Core Network

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

BOM - Mumbai, India

Operational

Internet Exchanges (IX)

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Transit & Transport

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

BOM - Mumbai, India

Operational

Scheduled Maintenance

AMS - Upstream Network maintenancePlanned Maintenance

Schedule

December 12, 2023 01:00 - 05:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Global SSL Offloaders, Transit & Transport

Locations

AMS - Amsterdam, NL

Description

One of our carriers in Amsterdam will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.

0

Incidents Last 7 Days

1

Maintenances Last 7 Days

1

Upcoming Maintenances

History (Last 30 days)

FRA - IX MaintenancePlanned Maintenance

Description

The Internet Exchange (IX) in Frankfurt will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

December 4, 2023 23:00 - December 5, 2023 06:00 UTC


December 4, 2023 23:00 UTC
[Update] Scheduled maintenance is starting.

December 5, 2023 06:00 UTC
[Update] Scheduled maintenance is complete.
SYD - Network DisruptionDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

SYD - Sydney, Australia



November 29, 2023 14:27 UTC
[Identified] NetActuate engineers have identified an issue with one of our upstream carriers in the Sydney, AU region. Engineers have deactivated the affected carrier and are verifying restored connectivity. Customers may notice increased latency and routing path changes during this incident.

November 29, 2023 19:22 UTC
[Resolved] This incident has been resolved.
NBO - Power DisruptionService Disruption

Incident Status

Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

NBO - Nairobi, KE



November 28, 2023 17:34 UTC
[Investigating] We are currently experiencing a possible power disruption at our Nairobi location. Our team is actively investigating the issue and working on resolving it. We will provide further updates as soon as we receive more information from the facility.

November 28, 2023 18:12 UTC
[Monitoring] The issue has been mitigated and we are monitoring the issue. No power issue was found at our equipment, this appears to be an outage at the building MMR.

November 29, 2023 14:24 UTC
[Resolved] This issue has been resolved.
AMS - Network DisruptionOperational

Incident Status

Operational


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX)


Locations

AMS - Amsterdam, NL



November 22, 2023 18:39 UTC
[Investigating] NetActuate engineers have identified a possible issue in the Amsterdam region and have deactivated peering in this location until the problem is rectified. Customers may notice increased latency and routing path changes during this incident.

November 22, 2023 23:34 UTC
[Resolved] We have received confirmation that the underlying issue has been resolved and have normalized our routing in Amsterdam.
LAX, SJC, SEA Degraded Performance

Incident Status

Degraded Performance


Components

Transit & Transport


Locations

LAX - Los Angeles, CA, SEA - Seattle, WA, SJC - San Jose, CA



November 22, 2023 10:32 UTC
[Investigating] We are investigating an issue with an upstream affecting LAX, SJC, SEA

November 22, 2023 11:12 UTC
[Monitoring] Traffic is normalized and we are currently monitoring

November 22, 2023 18:40 UTC
[Resolved] This issue has been resolved and upstream carriers have confirmed that this issue was due to a failed maintenance in another region, causing an unanticipated disruption globally across their network.
AMS - Upstream Network maintenancePlanned Maintenance

Description

One of our carriers in Amsterdam will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Global SSL Offloaders, Transit & Transport


Locations

AMS - Amsterdam, NL


Schedule

November 20, 2023 01:00 - November 20, 2023 05:00 UTC


November 20, 2023 01:00 UTC
[Update] Scheduled maintenance is starting.

November 20, 2023 05:00 UTC
[Update] Scheduled maintenance is complete.
NBO - Upstream Network maintenancePlanned Maintenance

Description

One of our carriers in Nairobi will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

NBO - Nairobi, KE


Schedule

November 9, 2023 22:00 - November 10, 2023 06:00 UTC


November 9, 2023 22:00 UTC
[Update] Scheduled maintenance is starting.

November 10, 2023 06:00 UTC
[Update] Scheduled maintenance is complete.
NBO - Upstream Network maintenancePlanned Maintenance

Description

One of our carriers in Nairobi will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

NBO - Nairobi, KE


Schedule

November 8, 2023 22:00 - November 9, 2023 06:00 UTC


November 8, 2023 22:00 UTC
[Update] Scheduled maintenance is starting.

November 9, 2023 06:00 UTC
[Update] Scheduled maintenance is complete.