All Systems Operational

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Locations

Core Infrastructure & Services

WWW & Management API(s)

Operational

DNS Platform - Authoratative

Operational

DNS Platform - Recursors

Operational

Email - Spamstick Filtering

Operational

DDoS Mitigation

Operational

Shared Hosting

Operational

Shared Anycast

Operational

Phone System

Operational

Reporting & Statistics Subsystem

Operational

Global Anycast

Operational

Public Cloud

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Colocation & Metal

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

BGP Anycast

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Global SSL Offloaders

AMS - Amsterdam, NL

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

SJC - San Jose, CA

Operational

Core Network

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Internet Exchanges (IX)

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Transit & Transport

AMS - Amsterdam, NL

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD2 - Reston, VA

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Scheduled Maintenance

Schedule

May 31, 2023 06:00 - 09:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

DEN - Denver, CO

Description

One of our carriers in XXX POP will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.

Schedule

June 1, 2023 04:00 - 11:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

DFW - Dallas, TX, DFW2 - Dallas, TX #2

Description

One of our carriers in Dallas will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.

Schedule

June 1, 2023 07:00 - 10:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

LAX - Los Angeles, CA

Description

One of our carriers in Los Angeles will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.

Schedule

June 2, 2023 07:00 - 10:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

CHI - Chicago, IL

Description

One of our carriers in Chicago will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.
RDU - Power MaintenancePlanned Maintenance

Schedule

June 3, 2023 10:00 - 16:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport

Locations

RDU - Raleigh-Durham, NC

Description

Our datacenter provider in Raleigh, NC will be performing necessary maintenance on our redundant power feed. The scope of work is to replace a transient voltage suppressor (TVSS). Due to the nature of this work, power will be temporarily turned off to PDU 2.2.1A feeding the NetActuate suite. Our public cloud and network are not expected to be impacted due to the use of redundant power feed(s). However, due to the nature of the work being performed, there is some risk of an unintended outage. Some customers with colocated or dedicated servers with single-input power supplies will be directly impacted, and email notices are being sent to those customers.

Schedule

June 5, 2023 00:00 - 04:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

MAD - Madrid, Spain

Description

One of our carriers in Madrid will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.

Schedule

June 12, 2023 22:00 - June 13, 2023 04:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Global SSL Offloaders, Transit & Transport

Locations

AMS - Amsterdam, NL

Description

One of our carriers in Amsterdam will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.

2

Incidents Last 7 Days

6

Maintenances Last 7 Days

7

Upcoming Maintenances

History (Last 30 days)

Incident Status

Operational


Components

BGP Anycast, Core Network, Transit & Transport


Locations

LAX - Los Angeles, CA




May 27, 2023 18:29 UTC
[Investigating] We are investigating an outage with one of our upstream transit providers in LAX. Currently, traffic has shifted to alternate routes and anycast customers may be seeing traffic routing to alternate POPs.

May 27, 2023 19:13 UTC
[Monitoring] Our upstream transit provider restored connectivity, and traffic has normalized at this time. We will continue to monitor for stability.

May 27, 2023 21:47 UTC
[Resolved] Our upstream provider confirmed the issue is resolved and no further impact is expected.

Description

One of our carriers in Ashburn will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Global SSL Offloaders, Transit & Transport


Locations

IAD3 - Ashburn, VA


Schedule

May 27, 2023 04:00 - May 27, 2023 09:00 UTC



May 27, 2023 04:00 UTC
[Update] Scheduled maintenance is starting.

May 27, 2023 09:00 UTC
[Update] Scheduled maintenance is complete.
YUL - IX OutageDegraded Performance

Incident Status

Degraded Performance


Components

Internet Exchanges (IX)


Locations

YUL - Montreal, CA




May 26, 2023 04:42 UTC
[Investigating] We have detected a local outage to the Montreal Internet eXchange (QIX) in Montreal. We are checking with our transport partners regarding the issue. Customers may notice routing changes and that some anycast traffic has been diverted.

May 26, 2023 05:08 UTC
[Resolved] Connectivity has been restored, and network services in YUL are normalized.

Description

One of our carriers in our DFW POP will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Core Network


Locations

DFW - Dallas, TX


Schedule

May 26, 2023 02:00 - May 26, 2023 03:00 UTC



May 26, 2023 02:00 UTC
[Update] Scheduled maintenance is starting.

May 26, 2023 03:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Los Angeles will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LAX - Los Angeles, CA


Schedule

May 25, 2023 09:00 - May 25, 2023 13:00 UTC



May 25, 2023 09:00 UTC
[Update] Scheduled maintenance is starting.

May 25, 2023 13:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in San Jose will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Global SSL Offloaders, Transit & Transport


Locations

SJC - San Jose, CA


Schedule

May 24, 2023 09:00 - May 24, 2023 13:00 UTC



May 24, 2023 09:00 UTC
[Update] Scheduled maintenance is starting.

May 24, 2023 13:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Tokyo will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

TYO - Tokyo, Japan


Schedule

May 23, 2023 18:00 - May 23, 2023 21:00 UTC



May 23, 2023 18:00 UTC
[Update] Scheduled maintenance is starting.

May 23, 2023 21:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in New York will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LGA - New York, NY


Schedule

May 23, 2023 06:00 - May 23, 2023 10:00 UTC



May 23, 2023 06:00 UTC
[Update] Scheduled maintenance is starting.

May 23, 2023 10:00 UTC
[Update] Scheduled maintenance is complete.
LGA - Upstream network issuesDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LGA - New York, NY




May 17, 2023 03:10 UTC
[Investigating] We are investigating an issue where some routes out of New York are experiencing degraded performance while traversing specific paths on an upstream carrier network.

May 17, 2023 05:24 UTC
[Resolved] Services restored and remain stable. No further interruptions are expected.

Description

One of our carriers in Amsterdam will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Global SSL Offloaders, Transit & Transport


Locations

AMS - Amsterdam, NL


Schedule

May 16, 2023 22:00 - May 17, 2023 04:00 UTC



May 16, 2023 22:00 UTC
[Update] Scheduled maintenance is starting.

May 17, 2023 04:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Phoenix will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

PHX - Phoenix, AZ


Schedule

May 16, 2023 08:00 - May 16, 2023 14:00 UTC



May 16, 2023 08:00 UTC
[Update] Scheduled maintenance is starting.

May 16, 2023 14:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Dallas will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

DFW - Dallas, TX, DFW2 - Dallas, TX #2


Schedule

May 12, 2023 05:00 - May 12, 2023 11:00 UTC



May 12, 2023 05:00 UTC
[Update] Scheduled maintenance is starting.

May 12, 2023 11:00 UTC
[Update] Scheduled maintenance is complete.

Incident Status

Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

GRU - Sao Paulo, Brazil, SCL - Santiago, Chile




May 10, 2023 14:21 UTC
[Investigating] We are currently experiencing network connectivity issues in SCL and GRU and are investigating.

May 10, 2023 15:12 UTC
[Identified] We've detected a major network disruption that's causing connectivity problems in South America. Currently, the carrier Lumen (AS3356) is facing connectivity issues in Latin America. To address this problem upstream, NetActuate has removed this carrier from their unicast routing.

May 11, 2023 12:03 UTC
[Monitoring] The connectivity problem that we were facing with Lumen (AS3356) has already been resolved upstream. As a result, NetActuate will be enabling unicast BGP announcements to Lumen in approximately three hours from this moment.

May 12, 2023 01:47 UTC
[Resolved] No further issues have been observed, this incident is now considered resolved.

Description

One of our carriers in Chicago will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CHI - Chicago, IL


Schedule

May 9, 2023 07:00 - May 9, 2023 11:00 UTC



May 9, 2023 07:00 UTC
[Update] Scheduled maintenance is starting.

May 9, 2023 11:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Toronto will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

TOR - Toronto, Canada


Schedule

May 7, 2023 07:00 - May 7, 2023 10:00 UTC



May 7, 2023 07:00 UTC
[Update] Scheduled maintenance is starting.

May 7, 2023 10:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Warsaw will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

WAW - Warsaw, Poland


Schedule

May 6, 2023 22:00 - May 7, 2023 04:00 UTC



May 6, 2023 22:00 UTC
[Update] Scheduled maintenance is starting.

May 7, 2023 04:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Amsterdam will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Global SSL Offloaders, Transit & Transport


Locations

AMS - Amsterdam, NL


Schedule

May 1, 2023 22:00 - May 2, 2023 02:00 UTC



May 1, 2023 22:00 UTC
[Update] Scheduled maintenance is starting.

May 2, 2023 02:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Miami will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

MIA - Miami, FL


Schedule

May 1, 2023 04:00 - May 1, 2023 10:00 UTC



May 1, 2023 04:00 UTC
[Update] Scheduled maintenance is starting.

May 1, 2023 10:00 UTC
[Update] Scheduled maintenance is complete.

Description

One of our carriers in Seattle will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

SEA - Seattle, WA


Schedule

April 30, 2023 08:00 - April 30, 2023 12:00 UTC



April 30, 2023 08:00 UTC
[Update] Scheduled maintenance is starting.

April 30, 2023 12:00 UTC
[Update] Scheduled maintenance is complete.