All Systems Operational

Updated a few seconds ago

Locations

Core Infrastructure & Services

WWW & Management API(s)

Operational

DNS Platform - Authoratative

Operational

DNS Platform - Recursors

Operational

Global Anycast

Operational

Public Cloud

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Colocation & Metal

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MIA - Miami, FL

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

YUL - Montreal, CA

Operational

BGP Anycast

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Core Network

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Internet Exchanges (IX)

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Transit & Transport

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Scheduled Maintenance

SIN - Upstream Network MaintenancePlanned Maintenance

Schedule

November 21, 2024 18:00 - 21:00 UTC

Components

Public Cloud, BGP Anycast, Transit & Transport

Locations

SIN - Singapore, SG

Description

One of our IP transit upstream providers in Singapore will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing.
OTP - Upstream Network MaintenancePlanned Maintenance

Schedule

November 25, 2024 00:00 - 03:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

OTP - Bucharest, Romania

Description

One of our carriers in Bucharest will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.
MAD - IX MaintenancePlanned Maintenance

Schedule

November 27, 2024 00:00 - 06:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX), Transit & Transport

Locations

MAD - Madrid, Spain

Description

An Internet Exchange (IX) in Madrid (MAD) will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.
MIA- IX MaintenancePlanned Maintenance

Schedule

December 4, 2024 05:00 - 10:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport

Locations

MIA - Miami, FL

Description

An Internet Exchange (IX) in Miami (MIA) will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.
LAX - Upstream Network MaintenancePlanned Maintenance

Schedule

December 5, 2024 10:00 - 13:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

LAX - Los Angeles, CA

Description

One of our carriers in Los Angeles will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.

4

Incidents Last 7 Days

6

Maintenances Last 7 Days

5

Upcoming Maintenances

History (Last 30 days)

DEN - Facility Power MaintenancePlanned Maintenance

Description

Maintenance is being performed at the facility in DEN (Denver) on one power feed source. During this maintenance period, a cutover from the secondary power feed to primary power feed will occur. While no impact is expected, our NOC will be monitoring.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

DEN - Denver, CO


Schedule

November 20, 2024 16:00 - November 20, 2024 18:00 UTC


November 20, 2024 18:00 UTC
[Update] Scheduled maintenance is complete.

November 20, 2024 16:00 UTC
[Update] Scheduled maintenance is starting.
NBO - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, BGP Anycast, Transit & Transport


Locations

NBO - Nairobi, KE



November 20, 2024 04:39 UTC
[Resolved] This issue is resolved.

November 19, 2024 20:26 UTC
[Monitoring] This has been resolved and we continue to monitor.

November 19, 2024 11:19 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Nairobi. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
SCL - Network MaintenancePlanned Maintenance

Description

NetActuate will be performing network maintenance in Santiago, Chile (SCL) . NetActuate will re-route the traffic away from the device(s) under maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

SCL - Santiago, Chile


Schedule

November 20, 2024 03:00 - November 20, 2024 07:00 UTC


November 20, 2024 04:29 UTC
[Update] Maintenance has ended.

November 20, 2024 03:00 UTC
[Update] Scheduled maintenance is starting.
MIA - Upstream Network DistruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

MIA - Miami, FL



November 19, 2024 11:18 UTC
[Resolved] This issue is resolved.

November 19, 2024 05:31 UTC
[Monitoring] We have recieved an update from our upstream provider noting that they are having incidents in Atlanta and Miami causing said issues in their backbone network previously. They have routed traffic away through other circuits but this may have caused congestion related issues. Currently from our monitoring, we are no longer seeing the issues, but we are continuing to monitor the situation.

November 19, 2024 04:36 UTC
[Investigating] We are experiencing intermittent issues with one of our upstream transit providers in Miami. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
WAW - IX MaintenancePlanned Maintenance

Description

MSK-IX will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

WAW - Warsaw, Poland


Schedule

November 18, 2024 21:00 - November 19, 2024 02:00 UTC


November 19, 2024 02:00 UTC
[Update] Scheduled maintenance is complete.

November 18, 2024 21:00 UTC
[Update] Scheduled maintenance is starting.
CDG - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in France will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

CDG - Paris, France


Schedule

November 17, 2024 23:00 - November 18, 2024 05:00 UTC


November 18, 2024 05:00 UTC
[Update] Scheduled maintenance is complete.

November 17, 2024 23:00 UTC
[Update] Scheduled maintenance is starting.
ACC - Partial Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, BGP Anycast, Core Network, Transit & Transport


Locations

ACC - Accra, GH



November 16, 2024 13:20 UTC
[Resolved] This has been resolved.

November 16, 2024 08:25 UTC
[Monitoring] The upstream provider has updated us that the outage has been resolved. We are continuing to monitor the situation.

November 16, 2024 05:26 UTC
[Investigating] NetActuate engineers have identified a possible issue in the ACC (Accra) POP and are currently working to isolate the issue and restore service to impacted customers.
SIN - Facility Power MaintenancePlanned Maintenance

Description

Maintenance is being performed at the facility in SIN (Singapore) on one power feed source. During this maintenance period, a cutover from the primary power feed to secondary power feed will occur. While no impact is expected, our NOC will be monitoring.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

SIN - Singapore, SG


Schedule

November 15, 2024 01:00 - November 15, 2024 15:59 UTC


November 15, 2024 15:59 UTC
[Update] Scheduled maintenance is complete.

November 15, 2024 01:00 UTC
[Update] Scheduled maintenance is starting.
CHI - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CHI - Chicago, IL



November 15, 2024 04:26 UTC
[Resolved] This has been resolved.

November 14, 2024 10:27 UTC
[Monitoring] The upstream transit provider has updated us that the outage has been resolved. We are continuing to monitor the situation.

November 14, 2024 08:08 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in CHI Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
CDG - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in LOCATION will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CDG - Paris, France


Schedule

November 13, 2024 23:00 - November 14, 2024 06:00 UTC


November 14, 2024 06:00 UTC
[Update] Scheduled maintenance is complete.

November 13, 2024 23:00 UTC
[Update] Scheduled maintenance is starting.
CHI - Partial Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

CHI - Chicago, IL



November 13, 2024 18:37 UTC
[Resolved] This has been resolved.

November 12, 2024 14:43 UTC
[Monitoring] This has now been resolved. We are continuing to monitor.

November 12, 2024 14:33 UTC
[Identified] NetActuate engineers have identified a possible issue in the CHI (Chicago) POP and are currently working to isolate the issue and restore service to impacted customers.
WAW - IX MaintenancePlanned Maintenance

Description

MSK-IX will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

WAW - Warsaw, Poland


Schedule

November 12, 2024 23:00 - November 13, 2024 03:00 UTC


November 13, 2024 03:00 UTC
[Update] Scheduled maintenance is complete.

November 12, 2024 23:00 UTC
[Update] Scheduled maintenance is starting.
CHI - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Chicago will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CHI - Chicago, IL


Schedule

November 12, 2024 08:00 - November 12, 2024 11:00 UTC


November 12, 2024 11:00 UTC
[Update] Scheduled maintenance is complete.

November 12, 2024 08:00 UTC
[Update] Scheduled maintenance is starting.
DEN - Facility Power MaintenancePlanned Maintenance

Description

Maintenance is being performed at the facility in DEN (Denver) on one power feed source. During this maintenance period, a cutover from the primary power feed to secondary power feed will occur. While no impact is expected, our NOC will be monitoring.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

DEN - Denver, CO


Schedule

November 11, 2024 16:00 - November 11, 2024 18:00 UTC


November 11, 2024 18:00 UTC
[Update] Scheduled maintenance is complete.

November 11, 2024 16:00 UTC
[Update] Scheduled maintenance is starting.
LGA - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in New York will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LGA - New York, NY


Schedule

November 11, 2024 05:00 - November 11, 2024 09:30 UTC


November 11, 2024 09:30 UTC
[Update] Scheduled maintenance is complete.

November 11, 2024 05:00 UTC
[Update] Scheduled maintenance is starting.
SIN - IX MaintenancePlanned Maintenance

Description

The Internet Exchange Equinix in Singapore will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

SIN - Singapore, SG


Schedule

November 8, 2024 18:00 - November 8, 2024 20:00 UTC


November 8, 2024 19:07 UTC
[Update] Scheduled Maintenance has ended.

November 8, 2024 18:00 UTC
[Update] Scheduled maintenance is starting.
GRU - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in Sao Paulo will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

GRU - Sao Paulo, Brazil


Schedule

November 7, 2024 05:00 - November 7, 2024 08:00 UTC


November 7, 2024 08:00 UTC
[Update] Scheduled maintenance is complete.

November 7, 2024 05:00 UTC
[Update] Scheduled maintenance is starting.
CHI - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in CHI (Chicago) will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

BGP Anycast, Internet Exchanges (IX)


Locations

CHI - Chicago, IL


Schedule

November 6, 2024 06:00 - November 6, 2024 10:00 UTC


November 6, 2024 10:00 UTC
[Update] Scheduled maintenance is complete.

November 6, 2024 06:00 UTC
[Update] Scheduled maintenance is starting.
ACC - Upstream Network OutageService Disruption

Incident Status

Service Disruption


Components

Public Cloud, BGP Anycast, Transit & Transport


Locations

ACC - Accra, GH



November 6, 2024 08:09 UTC
[Resolved] This is now resolved.

November 4, 2024 04:31 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Accra. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
LHR - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LHR - London, United Kingdom



November 5, 2024 22:04 UTC
[Resolved] This is now resolved.

November 5, 2024 17:47 UTC
[Monitoring] This has now been resolved, and we are continuing to monitor.

November 5, 2024 07:55 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in LHR. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
SIN - IX MaintenancePlanned Maintenance

Description

The Internet Exchange Equinix in Singapore will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

SIN - Singapore, SG


Schedule

November 5, 2024 18:00 - November 5, 2024 20:00 UTC


November 5, 2024 20:00 UTC
[Update] Scheduled maintenance is complete.

November 5, 2024 18:00 UTC
[Update] Scheduled maintenance is starting.
DEN - Facility Power MaintenancePlanned Maintenance

Description

Maintenance is being performed at the facility in DEN (Denver) on one power feed source. During this maintenance period, a cutover from the secondary power feed to primary power feed will occur. While no impact is expected, our NOC will be monitoring.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

DEN - Denver, CO


Schedule

November 5, 2024 14:00 - November 5, 2024 16:00 UTC


November 5, 2024 16:00 UTC
[Update] Scheduled maintenance is complete.

November 5, 2024 14:00 UTC
[Update] Scheduled maintenance is starting.
ATL - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

ATL - Atlanta, GA



November 5, 2024 11:44 UTC
[Resolved] This issue is resolved.

November 5, 2024 06:53 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Atlanta. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
CHI - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Chicago will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

CHI - Chicago, IL


Schedule

November 5, 2024 07:00 - November 5, 2024 11:00 UTC


November 5, 2024 11:00 UTC
[Update] Scheduled maintenance is complete.

November 5, 2024 07:00 UTC
[Update] Scheduled maintenance is starting.
CHI - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in CHI (Chicago) will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

BGP Anycast, Internet Exchanges (IX)


Locations

CHI - Chicago, IL


Schedule

November 5, 2024 06:00 - November 5, 2024 11:00 UTC


November 5, 2024 11:00 UTC
[Update] Scheduled maintenance is complete.

November 5, 2024 06:00 UTC
[Update] Scheduled maintenance is starting.
GRU - Cloud Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our cloud environment in Sao Paulo. During this time, cloud VMs may experience a network disruption of approximately one minute.


Components

Public Cloud, BGP Anycast, Core Network, Transit & Transport


Locations

GRU - Sao Paulo, Brazil


Schedule

November 5, 2024 03:00 - November 5, 2024 04:00 UTC


November 5, 2024 04:00 UTC
[Update] Scheduled maintenance is complete.

November 5, 2024 03:00 UTC
[Update] Scheduled maintenance is starting.
YUL - IX MaintenancePlanned Maintenance

Description

We will be performing a circuit groom with our datacenter partner in Montreal (YUL) which will briefly impact connectivity to the local internet exchange, QIX. During this time,some traffic in Montreal may be re-routed on other paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast


Locations

YUL - Montreal, CA


Schedule

November 1, 2024 14:00 - November 1, 2024 15:00 UTC


November 1, 2024 14:28 UTC
[Update] YUL - IX network maintenance has ended

November 1, 2024 14:00 UTC
[Update] YUL - IX network maintenance is starting
FRA - IX MaintenancePlanned Maintenance

Description

An Internet Exchange DE-CIX in FRA (Frankfurt) will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

October 30, 2024 23:00 - October 31, 2024 06:00 UTC


October 31, 2024 06:00 UTC
[Update] Scheduled maintenance is complete.

October 30, 2024 23:00 UTC
[Update] Scheduled maintenance is starting.
MAD Cloud BGP MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our cloud network in Madrid (MAD). During this time, customer BGP sessions will experience a disruption of 2-3 minutes. For customers with redundant BGP sessions, only one session will be offline at a time.


Components

BGP Anycast, Core Network


Locations

MAD - Madrid, Spain


Schedule

October 31, 2024 02:00 - October 31, 2024 03:00 UTC


October 31, 2024 03:00 UTC
[Update] MAD - Cloud BGP maintenance is complete

October 31, 2024 02:00 UTC
[Update] MAD - Cloud BGP maintenance is starting
HKG - Public Cloud DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, BGP Anycast


Locations

HKG - Hong Kong, China



October 30, 2024 18:19 UTC
[Resolved] All services are operational. This is now resolved.

October 30, 2024 17:34 UTC
[Identified] Customer VMs are back online and currently being moved to other cloud hypervisors. Updates will be provided when this is complete.

October 30, 2024 16:47 UTC
[Investigating] We're investigating an issue with one of our hypervisors in HKG and some virtual machines may be inaccessible at this time. We are working to bring them back online ASAP.
SJC - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in San Jose, California (SJC) will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

SJC - San Jose, CA


Schedule

October 30, 2024 06:00 - October 30, 2024 13:00 UTC


October 30, 2024 13:00 UTC
[Update] Scheduled maintenance is complete.

October 30, 2024 06:00 UTC
[Update] Scheduled maintenance is starting.
IAD - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Ashburn will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

IAD3 - Ashburn, VA


Schedule

October 30, 2024 00:30 - October 30, 2024 08:30 UTC


October 30, 2024 08:30 UTC
[Update] Scheduled maintenance is complete.

October 30, 2024 00:30 UTC
[Update] Scheduled maintenance is starting.
DEN Cloud BGP MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our cloud network in Denver (DEN). During this time, customer BGP sessions will experience a disruption of 2-3 minutes. For customers with redundant BGP sessions, only one session will be offline at a time.


Components

BGP Anycast, Core Network


Locations

DEN - Denver, CO


Schedule

October 29, 2024 10:00 - October 29, 2024 11:00 UTC


October 29, 2024 10:49 UTC
[Update] Maintenance has ended.

October 29, 2024 10:00 UTC
[Update] DEN - Cloud BGP maintenance starting
IAD - Internet Exchange OutageDegraded Performance

Incident Status

Degraded Performance


Components

Internet Exchanges (IX)


Locations

IAD3 - Ashburn, VA



October 29, 2024 03:31 UTC
[Resolved] This is now resolved.

October 28, 2024 16:00 UTC
[Monitoring] This issue is now resolved and being monitored.

October 28, 2024 14:09 UTC
[Identified] We are experiencing some network distruptions within an IX in our Ashburn (IAD) POP. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
SJC - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in San Jose will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

SJC - San Jose, CA


Schedule

October 28, 2024 07:00 - October 28, 2024 13:00 UTC


October 28, 2024 13:01 UTC
[Update] Scheduled maintenance is complete.

October 28, 2024 07:00 UTC
[Update] Scheduled maintenance is starting.
CDG - Upstream Network maintenancePlanned Maintenance

Description

One of our carriers in France will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CDG - Paris, France


Schedule

October 28, 2024 01:00 - October 28, 2024 04:00 UTC


October 28, 2024 04:00 UTC
[Update] Scheduled maintenance is complete.

October 28, 2024 01:00 UTC
[Update] Scheduled maintenance is starting.
CDG Public Cloud DisruptionOperational

Incident Status

Operational


Components

Public Cloud


Locations

CDG - Paris, France



October 27, 2024 21:55 UTC
[Resolved] All impacted customers have been moved off of the affected hypervisor.

October 27, 2024 19:58 UTC
[Identified] We identified a hypervisor that restarted, and are currently working to migrate all customer services to other hypervisors.

October 27, 2024 19:48 UTC
[Investigating] We're investigating an issue with one of our hypervisors in CDG (France) and some virtual machines may be inaccessible at this time. We are working to bring them back online ASAP.
DFW - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

DFW - Dallas, TX



October 27, 2024 02:03 UTC
[Resolved] This is now resolved.

October 26, 2024 12:28 UTC
[Monitoring] Service has been restored and we are currently monitoring.

October 26, 2024 05:23 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in DFW (Dallas). Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
HKG - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in Hong Kong will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

HKG - Hong Kong, China


Schedule

October 26, 2024 18:00 - October 26, 2024 22:00 UTC


October 26, 2024 22:00 UTC
[Update] Scheduled maintenance is complete.

October 26, 2024 18:00 UTC
[Update] Scheduled maintenance is starting.
DEN - Facility Power MaintenancePlanned Maintenance

Description

Maintenance is being performed at the facility in DEN (Denver) on one power feed source. During this maintenance period, a cutover from the primary power feed to secondary power feed will occur. While no impact is expected, our NOC will be monitoring.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

DEN - Denver, CO


Schedule

October 24, 2024 14:00 - October 24, 2024 16:00 UTC


October 24, 2024 16:00 UTC
[Update] Scheduled maintenance is complete.

October 24, 2024 14:00 UTC
[Update] Scheduled maintenance is starting.
LHR - Upstream Network maintenancePlanned Maintenance

Description

One of our carriers in London will be performing maintenance for router code updates. During this time, traffic will be re-routed and some Anycast traffic will be diverted to other POPs. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LHR - London, United Kingdom


Schedule

October 23, 2024 01:00 - October 23, 2024 04:00 UTC


October 23, 2024 04:00 UTC
[Update] Scheduled maintenance is complete.

October 23, 2024 01:00 UTC
[Update] Scheduled maintenance is starting.
RDU - Public Cloud DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, BGP Anycast


Locations

RDU - Raleigh-Durham, NC



October 22, 2024 09:30 UTC
[Resolved] This issue is now resolved.

October 21, 2024 20:08 UTC
[Monitoring] We moved all virtual machines off the impacted device as of 12:01 UTC. There are no outstanding access issues at this time, but we will continue to monitor cloud performance.

October 21, 2024 06:38 UTC
[Investigating] We're investigating an issue with one of our hypervisors in Raleigh and some virtual machines may be inaccessible at this time. We are working to bring them back online ASAP.
GRU - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in GRU (Sao Paulo, Brazil) will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

BGP Anycast, Internet Exchanges (IX)


Locations

GRU - Sao Paulo, Brazil


Schedule

October 22, 2024 00:02 - October 22, 2024 10:00 UTC


October 22, 2024 09:29 UTC
[Update] Maintenance has ended.

October 22, 2024 00:02 UTC
[Update] Scheduled maintenance is starting.