Active Incident

Updated a few seconds ago

ACC - Upstream Network OutageOperational

Incident Status

Operational

Components

Public Cloud, BGP Anycast, Core Network, Transit & Transport

Locations

ACC - Accra, GH


July 11, 2025 12:20 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in Accra. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
APAC LatencyDegraded Performance

Incident Status

Degraded Performance

Components

BGP Anycast, Transit & Transport

Locations

HKG - Hong Kong, China


July 7, 2025 12:34 UTC
[Monitoring] We are seeing increased packet loss across APAC across several networks. There is an outage on the REACH North Asia Loop subsea cable system.

July 6, 2025 12:04 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Hong Kong. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Locations

Core Infrastructure & Services

WWW & Management API(s)

Operational

DNS Platform - Authoratative

Operational

DNS Platform - Recursors

Operational

Global Anycast

Operational

Public Cloud

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Colocation & Metal

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MIA - Miami, FL

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

YUL - Montreal, CA

Operational

BGP Anycast

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Degraded Performance

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Core Network

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Internet Exchanges (IX)

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Transit & Transport

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Degraded Performance

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Scheduled Maintenance

BOM - Upstream Network MaintenancePlanned Maintenance

Schedule

July 23, 2025 18:30 - July 24, 2025 00:30 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport

Locations

BOM - Mumbai, India

Description

One of our carriers in Mumbai will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.

5

Incidents Last 7 Days

0

Maintenances Last 7 Days

1

Upcoming Maintenances

History (Last 30 days)

LAX - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX), Transit & Transport


Locations

LAX - Los Angeles, CA



July 8, 2025 21:09 UTC
[Resolved] This is resolved.

July 8, 2025 20:01 UTC
[Monitoring] Our upstream provider has resolved the issue, and we are continuing to monitor stability.

July 8, 2025 19:56 UTC
[Identified] We are continuing to monitor connectivity to our upstream provider, and will provide further updates as they become available.

July 8, 2025 18:50 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Los Angeles (LAX). Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
AMS - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

AMS - Amsterdam, NL



July 8, 2025 18:51 UTC
[Resolved] This is resolved.

July 8, 2025 00:30 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Amsterdam. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
FRA - On-Going MaintenancePlanned Maintenance

Description

NetActuate engineers are performing work in our facility in Frankfurt, Germany (FRA). During this maintenance window some customers may experience brief disruptions in service as equipment and services are reconfigured. Please reach out to our NOC with any questions during this time.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

July 1, 2025 16:00 - July 4, 2025 21:00 UTC


July 7, 2025 12:04 UTC
[Update] All work has been completed

July 1, 2025 16:52 UTC
[Update] This maintenance has started.
FRA - IX OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast, Internet Exchanges (IX)


Locations

FRA - Frankfurt, Germany



July 7, 2025 12:03 UTC
[Resolved] Issue resolved

July 6, 2025 10:56 UTC
[Monitoring] This is now resolved, and we are continuing to monitor.

July 6, 2025 06:33 UTC
[Investigating] We are experiencing an outage with multiple of our Internet Exchange providers in Frankfurt. We are working with our partners to restore connectivity as soon as possible.
OTP- Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

OTP - Bucharest, Romania



July 5, 2025 02:17 UTC
[Resolved] This has been resolved by our upstream provider.

July 4, 2025 21:42 UTC
[Monitoring] This is being closely monitored but our upstream reports that the issue has been fixed.

July 4, 2025 10:23 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in OTP. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
OTP - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Bucharest will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

BGP Anycast, Transit & Transport


Locations

OTP - Bucharest, Romania


Schedule

July 4, 2025 01:00 - July 4, 2025 03:00 UTC


July 4, 2025 03:00 UTC
[Update] Scheduled maintenance is complete.

July 4, 2025 01:00 UTC
[Update] Scheduled maintenance is starting.
ACC - Upstream Network OutageService Disruption

Incident Status

Service Disruption


Components

Public Cloud, BGP Anycast, Transit & Transport


Locations

ACC - Accra, GH



July 3, 2025 11:01 UTC
[Resolved] This has been resolved.

July 3, 2025 06:51 UTC
[Monitoring] This is now resolved, and we are continuing to monitor.

July 3, 2025 01:32 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Accra. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
SEA - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in Seattle (SEA). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

SEA - Seattle, WA


Schedule

July 3, 2025 07:00 - July 3, 2025 08:00 UTC


July 3, 2025 07:46 UTC
[Update] Maintenance is complete.

July 3, 2025 07:00 UTC
[Update] Scheduled maintenance is starting.
GRU - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in Sao Paulo (GRU). During this time, no impact to upstream services is expected, and some peering sessions may be impacted. Some routes may automatically redirect to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

GRU - Sao Paulo, Brazil


Schedule

July 2, 2025 03:00 - July 2, 2025 04:00 UTC


July 2, 2025 03:44 UTC
[Update] Maintenance is complete.

July 2, 2025 03:00 UTC
[Update] Scheduled maintenance is starting.
CDG - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our network in Paris (CDG). During this time, cloud VMs may experience a network disruption of approximately one minute, and network traffic to upstream providers may be briefly impacted causing some routes to shift and anycast traffic diverted to other locations.


Components

Public Cloud, BGP Anycast


Locations

CDG - Paris, France


Schedule

July 1, 2025 22:00 - July 2, 2025 00:00 UTC


July 1, 2025 22:47 UTC
[Update] This maintenance is now complete.

July 1, 2025 22:00 UTC
[Update] Scheduled maintenance is starting.
FRA - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in FRA (Frankfurt). During this time, some availability of upstream carriers and peering sessions will be impacted. Some routes may automatically redirect to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

July 3, 2025 14:00 - July 3, 2025 16:00 UTC


July 1, 2025 16:49 UTC
[Update] This maintenance window has been canceled.
FRA - Cloud Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our cloud environment in Frankfurt (FRA). During this time, cloud VMs may experience a network disruption.


Components

Public Cloud, BGP Anycast


Locations

FRA - Frankfurt, Germany


Schedule

July 2, 2025 18:00 - July 2, 2025 19:00 UTC


July 1, 2025 16:49 UTC
[Update] This maintenance window has been canceled.
FRA - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in FRA (Frankfurt). During this time, some availability of upstream carriers will be impacted. Some routes may automatically redirect to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

July 2, 2025 11:00 - July 2, 2025 12:00 UTC


July 1, 2025 16:48 UTC
[Update] This maintenance window has been canceled.
HKG - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

HKG - Hong Kong, China



June 29, 2025 05:25 UTC
[Resolved] This has been resolved.

June 28, 2025 16:10 UTC
[Monitoring] Alternate routing has been reverted and we are currently monitoring performance.

June 28, 2025 14:54 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Hong Kong. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
PHX - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

PHX - Phoenix, AZ



June 28, 2025 16:11 UTC
[Resolved] This is Resolved

June 27, 2025 12:04 UTC
[Monitoring] This is now resolved, and we are continuing to monitor.

June 26, 2025 16:15 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in Phoenix. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
SJC - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

SJC - San Jose, CA



June 26, 2025 12:48 UTC
[Resolved] This has been resolved.

June 23, 2025 13:22 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in SJC. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
RDU - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Raleigh will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

RDU2 - Cary, NC, RDU - Raleigh-Durham, NC


Schedule

June 25, 2025 04:00 - June 25, 2025 10:00 UTC


June 25, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

June 25, 2025 04:00 UTC
[Update] Scheduled maintenance is starting.
FRA - Network MaintenancePlanned Maintenance

Description

NetActuate engineers will be performing network maintenance on our environment in FRA (Frankfurt). During this time there will be a brief impact to upstream transit services. Some routes may temporarily redirect to alternate sites.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

June 23, 2025 20:00 - June 23, 2025 21:00 UTC


June 23, 2025 20:14 UTC
[Update] This maintenance is now complete.

June 23, 2025 20:00 UTC
[Update] This maintenance is starting.
GRU - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

GRU - Sao Paulo, Brazil



June 22, 2025 11:37 UTC
[Resolved] This is resolved.

June 22, 2025 06:10 UTC
[Monitoring] This is now resolved, and we are continuing to monitor.

June 22, 2025 02:40 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Sao Paulo. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
GRU - IX OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX)


Locations

GRU - Sao Paulo, Brazil



June 20, 2025 21:28 UTC
[Resolved] This is resolved.

June 20, 2025 11:39 UTC
[Monitoring] This is now resolved, and we are continuing to monitor.

June 20, 2025 03:10 UTC
[Investigating] We are experiencing an outage with one of our Internet Exchange providers in São Paulo. We are working with our partners to restore connectivity as soon as possible.
Multiple Site - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

DUB - Dublin, Ireland, LHR - London, United Kingdom, MAN - Manchester, United Kingdom



June 20, 2025 21:01 UTC
[Resolved] This has been resolved by our upstream provider.

June 20, 2025 12:49 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Dublin, London, and Manchester. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
RDU - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Raleigh will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

BGP Anycast, Transit & Transport


Locations

RDU - Raleigh-Durham, NC


Schedule

June 20, 2025 04:00 - June 20, 2025 10:00 UTC


June 20, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

June 20, 2025 04:00 UTC
[Update] Scheduled maintenance is starting.
LAX/SJC/PHX - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LAX - Los Angeles, CA, PHX - Phoenix, AZ, SJC - San Jose, CA



June 19, 2025 12:04 UTC
[Resolved] This has been resolved.

June 19, 2025 08:21 UTC
[Monitoring] This is now resolved, and we are continuing to monitor.

June 19, 2025 02:40 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Los Angeles, San Jose, and Phoenix. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
WAW - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in Warsaw will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Internet Exchanges (IX)


Locations

WAW - Warsaw, Poland


Schedule

June 18, 2025 21:00 - June 19, 2025 04:00 UTC


June 19, 2025 04:00 UTC
[Update] Scheduled maintenance is complete.

June 18, 2025 21:00 UTC
[Update] Scheduled maintenance is starting.
RDU - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

RDU2 - Cary, NC, RDU - Raleigh-Durham, NC



June 18, 2025 18:38 UTC
[Resolved] This is resolved.

June 18, 2025 07:14 UTC
[Monitoring] This is now resolved, and we are continuing to monitor.

June 18, 2025 05:08 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Raleigh. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
GRU - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

GRU - Sao Paulo, Brazil



June 18, 2025 07:22 UTC
[Resolved] This has been resolved.

June 18, 2025 04:06 UTC
[Investigating] We are experiencing an outage with one of our upstream transit providers in Sao Paulo. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
OTP - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Bucharest will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

BGP Anycast, Transit & Transport


Locations

OTP - Bucharest, Romania


Schedule

June 17, 2025 23:00 - June 18, 2025 02:00 UTC


June 18, 2025 02:00 UTC
[Update] Scheduled maintenance is complete.

June 17, 2025 23:00 UTC
[Update] Scheduled maintenance is starting.
IAD - Upstream Network MaintenancePlanned Maintenance

Description

One of our carriers in Ashburn will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

IAD3 - Ashburn, VA


Schedule

June 17, 2025 06:00 - June 17, 2025 09:00 UTC


June 17, 2025 09:00 UTC
[Update] Scheduled maintenance is complete.

June 17, 2025 06:00 UTC
[Update] Scheduled maintenance is starting.
JNB - Upstream Network DistruptionDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

JNB - Johannesburg ZA



June 15, 2025 11:16 UTC
[Resolved] This has been resolved.

June 15, 2025 07:04 UTC
[Monitoring] The problem has been resolved, and we are currently monitoring.

June 14, 2025 11:21 UTC
[Investigating] We are experiencing network issues with one of our upstream transit providers in Johannesburg. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
MAD - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

MAD - Madrid, Spain



June 13, 2025 16:02 UTC
[Resolved] This is Resolved

June 13, 2025 11:18 UTC
[Monitoring] The problem has been resolved, and we are currently monitoring.

June 13, 2025 09:17 UTC
[Identified] We are experiencing an outage with one of our upstream transit providers in MAD. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
ATL - Partial Power DisruptionDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Internet Exchanges (IX), Transit & Transport


Locations

ATL - Atlanta, GA



June 12, 2025 16:16 UTC
[Resolved] This is Resolved

June 11, 2025 14:02 UTC
[Monitoring] Power has been restored, and we are continuing to monitor.

June 11, 2025 13:24 UTC
[Investigating] We are aware of a power disruption at our ATL (Atlanta) location. Our team is currently investigating the issue and working towards a resolution. We will provide further updates as we receive them from the facility.