Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

DXB - Dubai, UAE



October 26, 2025 20:41 UTC
[Monitoring] Operational

Service is currently operational but we continue to monitor performance.

October 26, 2025 10:57 UTC
[Investigating] Partial Service Disruption

We are experiencing an outage with one of our upstream transit providers in Dubai. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
SIN - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

SIN - Singapore, SG



October 31, 2025 16:41 UTC
[Identified] Degraded Performance

Our providers have advised that fiber cut repairs are progressing in the region. Additional updates will be provided as they become available.

October 22, 2025 10:21 UTC
[Identified] Degraded Performance

The upstream has informed us that due to the impact of multiple simultaneous submarine cable system failures, the Asia backbone is currently operating at a degraded capacity. This is resulting in intermittent latency spikes and packet loss for end-users, with a notable concentration in the Singapore and Hong Kong regions.

October 22, 2025 06:55 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our upstream transit providers in Singapore. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Locations

Core Infrastructure & Services

WWW & Management API(s)

Operational

DNS Platform - Authoratative

Operational

DNS Platform - Recursors

Operational

Global Anycast

Operational

Public Cloud

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BAQ - Barranquilla, Colombia

Operational

BOG - Bogota, Colombia

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PDX - Portland, OR

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Degraded Performance

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Colocation & Metal

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BAQ - Barranquilla, Colombia

Operational

BOG - Bogota, Colombia

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MIA - Miami, FL

Operational

OTP - Bucharest, Romania

Operational

PDX - Portland, OR

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Degraded Performance

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

YUL - Montreal, CA

Operational

BGP Anycast

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BAQ - Barranquilla, Colombia

Operational

BOG - Bogota, Colombia

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PDX - Portland, OR

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Degraded Performance

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Core Network

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BAQ - Barranquilla, Colombia

Operational

BOG - Bogota, Colombia

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DFW2 - Dallas, TX #2

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PDX - Portland, OR

Operational

PHX - Phoenix, AZ

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Internet Exchanges (IX)

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BAQ - Barranquilla, Colombia

Operational

BOG - Bogota, Colombia

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PDX - Portland, OR

Operational

PHX - Phoenix, AZ

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Operational

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Transit & Transport

ACC - Accra, GH

Operational

AMS - Amsterdam, NL

Operational

ATL - Atlanta, GA

Operational

BAQ - Barranquilla, Colombia

Operational

BOG - Bogota, Colombia

Operational

BOM - Mumbai, India

Operational

CDG - Paris, France

Operational

CHI - Chicago, IL

Operational

DEN - Denver, CO

Operational

DFW - Dallas, TX

Operational

DUB - Dublin, Ireland

Operational

DXB - Dubai, UAE

Operational

FRA - Frankfurt, Germany

Operational

GRU - Sao Paulo, Brazil

Operational

HKG - Hong Kong, China

Operational

IAD3 - Ashburn, VA

Operational

JNB - Johannesburg ZA

Operational

LAX - Los Angeles, CA

Operational

LGA - New York, NY

Operational

LHR - London, United Kingdom

Operational

MAA - Chennai, India

Operational

MAD - Madrid, Spain

Operational

MAN - Manchester, United Kingdom

Operational

MCI - Kansas City, MO

Operational

MIA - Miami, FL

Operational

NBO - Nairobi, KE

Operational

OTP - Bucharest, Romania

Operational

PDX - Portland, OR

Operational

PHX - Phoenix, AZ

Operational

RDU2 - Cary, NC

Operational

RDU - Raleigh-Durham, NC

Operational

SCL - Santiago, Chile

Operational

SEA - Seattle, WA

Operational

SJC - San Jose, CA

Operational

SIN - Singapore, SG

Degraded Performance

SYD - Sydney, Australia

Operational

TOR - Toronto, Canada

Operational

TYO - Tokyo, Japan

Operational

WAW - Warsaw, Poland

Operational

YUL - Montreal, CA

Operational

Scheduled Maintenance

Schedule

November 10, 2025 01:00 - 05:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

AMS - Amsterdam, NL

Description

One of our carriers in Amsterdam will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.

Schedule

November 10, 2025 07:00 - 11:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

ATL - Atlanta, GA

Description

One of our carriers in Atlanta will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.

Schedule

November 10, 2025 18:00 - 21:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

SIN - Singapore, SG

Description

One of our carriers in Singapore will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.

Schedule

November 12, 2025 01:00 - 04:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

FRA - Frankfurt, Germany

Description

One of our carriers in Frankfurt will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.

Schedule

November 12, 2025 03:00 - 05:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

SCL - Santiago, Chile

Description

One of our carriers in Santiago will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.

Schedule

November 14, 2025 01:00 - 04:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport

Locations

MAD - Madrid, Spain

Description

One of our carriers in Madrid will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.
MAA - IX MaintenancePlanned Maintenance

Schedule

November 14, 2025 06:30 - 12:30 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX)

Locations

MAA - Chennai, India

Description

An Internet Exchange (IX) in Chennai will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.

Schedule

November 17, 2025 10:00 - 14:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport

Locations

LAX - Los Angeles, CA

Description

One of our carriers in Los Angeles will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.
SIN - IX MaintenancePlanned Maintenance

Schedule

January 6, 2026 16:00 - 22:00 UTC

Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX)

Locations

SIN - Singapore, SG

Description

An Internet Exchange (IX) in Singapore will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.

1

Incidents Last 7 Days

5

Maintenances Last 7 Days

9

Upcoming Maintenances

History (Last 30 days)

Description

One of our carriers in Accra, Nairobi, and Johannesburg will be performing maintenance to perform proactive upgrades to their backbone infrastructure. During this time, some traffic may be re-routed, and some additional latency may be observed. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

ACC - Accra, GH, JNB - Johannesburg ZA, NBO - Nairobi, KE


Schedule

November 5, 2025 07:00 - November 6, 2025 07:00 UTC



November 6, 2025 07:00 UTC
[Update] Scheduled maintenance is complete.

November 5, 2025 07:00 UTC
[Update] Scheduled maintenance is starting.
JNB - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

JNB - Johannesburg ZA




November 4, 2025 13:41 UTC
[Resolved] Operational

This has been resolved

November 4, 2025 08:34 UTC
[Investigating] Partial Service Disruption

We are experiencing an outage with one of our upstream transit providers in Johannesburg. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Atlanta will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

ATL - Atlanta, GA


Schedule

November 4, 2025 07:00 - November 4, 2025 10:00 UTC



November 4, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

November 4, 2025 07:00 UTC
[Update] Scheduled maintenance is starting.
CDG - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in Paris will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Internet Exchanges (IX)


Locations

CDG - Paris, France


Schedule

November 3, 2025 22:30 - November 4, 2025 02:30 UTC



November 4, 2025 02:30 UTC
[Update] Scheduled maintenance is complete.

November 3, 2025 22:30 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Hong Kong will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

HKG - Hong Kong, China


Schedule

November 3, 2025 21:00 - November 4, 2025 00:00 UTC



November 4, 2025 00:00 UTC
[Update] Scheduled maintenance is complete.

November 3, 2025 21:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Dubai will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX)


Locations

DXB - Dubai, UAE


Schedule

November 1, 2025 16:00 - November 1, 2025 22:00 UTC



November 1, 2025 22:00 UTC
[Update] Scheduled maintenance is complete.

November 1, 2025 16:00 UTC
[Update] Scheduled maintenance is starting.

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LAX - Los Angeles, CA, RDU2 - Cary, NC, RDU - Raleigh-Durham, NC




November 1, 2025 02:51 UTC
[Resolved] Operational

This is now resolved.

October 31, 2025 12:19 UTC
[Monitoring] Operational

Service has been restored and is being actively monitored.

October 31, 2025 06:10 UTC
[Investigating] Partial Service Disruption

We are experiencing an backbone outage with one of our upstream transit providers in the continental USA. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
CDG - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in Paris will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Internet Exchanges (IX)


Locations

CDG - Paris, France


Schedule

October 30, 2025 22:30 - October 31, 2025 01:30 UTC



October 31, 2025 01:30 UTC
[Update] Scheduled maintenance is complete.

October 30, 2025 22:30 UTC
[Update] Scheduled maintenance is starting.
YUL - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

YUL - Montreal, CA




October 30, 2025 18:51 UTC
[Resolved] Operational

This is Resolved.

October 30, 2025 16:48 UTC
[Monitoring] Operational

Service has been restored and is being actively monitored.

October 30, 2025 15:57 UTC
[Identified] Partial Service Disruption

The upstream provider has dispatched a technician to the site of the outage and we're awaiting notification that the issue has been remedied.

October 30, 2025 04:48 UTC
[Investigating] Partial Service Disruption

We are experiencing an outage with one of our upstream transit providers in Montreal. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Warszawa will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, BGP Anycast, Core Network, Transit & Transport


Locations

WAW - Warsaw, Poland


Schedule

October 30, 2025 01:00 - October 30, 2025 04:00 UTC



October 30, 2025 04:00 UTC
[Update] Scheduled maintenance is complete.

October 30, 2025 01:00 UTC
[Update] Scheduled maintenance is starting.
SCL - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

SCL - Santiago, Chile




October 30, 2025 03:42 UTC
[Resolved] Operational

This is resolved.

October 29, 2025 18:00 UTC
[Monitoring] Operational

This is currently being monitored

October 29, 2025 05:15 UTC
[Investigating] Partial Service Disruption

We are experiencing an outage with one of our upstream transit providers in Santiago has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
MAA - Partial Power DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal


Locations

MAA - Chennai, India




October 29, 2025 18:00 UTC
[Resolved] Operational

This is now resolved.

October 29, 2025 13:39 UTC
[Monitoring] Operational

Power has been restored, and we are continuing to monitor.

October 29, 2025 12:20 UTC
[Investigating] Partial Service Disruption

We are aware of a power disruption at our MAA location. Our team is currently investigating the issue and working towards a resolution. We will provide further updates as we receive them from the facility.
MIA - IX Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX)


Locations

MIA - Miami, FL




October 29, 2025 13:53 UTC
[Resolved] Operational

This is now resolved.

October 27, 2025 14:05 UTC
[Monitoring] Operational

We have identified an issue impacting the route servers at the Internet Exchange in MIA (Miami), and are awaiting confirmation from FL-IX that updates have been made to resolve the issue. At this time, no significant customer impact is expected as direct peering sessions at FL-IX and other interconnection points remain operational.

October 26, 2025 11:33 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our IX peering providers in Miami. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partner(s) to restore connectivity as soon as possible.

Description

One of our carriers in Dallas will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

DFW - Dallas, TX, DFW2 - Dallas, TX #2


Schedule

October 29, 2025 07:00 - October 29, 2025 11:00 UTC



October 29, 2025 11:00 UTC
[Update] Scheduled maintenance is complete.

October 29, 2025 07:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Madrid will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

MAD - Madrid, Spain


Schedule

October 29, 2025 01:00 - October 29, 2025 05:00 UTC



October 29, 2025 05:00 UTC
[Update] Scheduled maintenance is complete.

October 29, 2025 01:00 UTC
[Update] Scheduled maintenance is starting.

Description

NetActuate engineers will be performing network maintenance on our cloud environment in Johannesburg (JNB). During this time, cloud VMs may experience network disruptions.


Components

Public Cloud, BGP Anycast, Core Network


Locations

JNB - Johannesburg ZA


Schedule

October 28, 2025 20:00 - October 28, 2025 21:00 UTC



October 28, 2025 21:49 UTC
[Update] The maintenance is complete

October 28, 2025 21:01 UTC
[Update] The maintenance will continue beyond the allotted window and should conclude within 45 minutes. We apologize for the last minute adjustment.

October 28, 2025 20:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Frankfurt will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

October 28, 2025 01:00 - October 28, 2025 05:00 UTC



October 28, 2025 05:00 UTC
[Update] Scheduled maintenance is complete.

October 28, 2025 01:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Tokyo (TYO) will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected. This maintenance event was rescheduled from Oct 30, 2025 to Oct 26, 2025 by the vendor.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

TYO - Tokyo, Japan


Schedule

October 26, 2025 18:00 - October 26, 2025 21:00 UTC



October 26, 2025 21:00 UTC
[Update] Scheduled maintenance is complete.

October 26, 2025 18:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Seattle will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

SEA - Seattle, WA


Schedule

October 25, 2025 09:00 - October 25, 2025 12:00 UTC



October 25, 2025 12:00 UTC
[Update] Scheduled maintenance is complete.

October 25, 2025 09:00 UTC
[Update] Scheduled maintenance is starting.
LGA - IX Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

LGA - New York, NY




October 24, 2025 11:42 UTC
[Resolved] Operational

This has been resolved

October 24, 2025 06:20 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our IX peering providers in LGA. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partner(s) to restore connectivity as soon as possible.
LAX - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

LAX - Los Angeles, CA




October 24, 2025 06:04 UTC
[Resolved] Operational

This is now resolved.

October 24, 2025 04:24 UTC
[Investigating] Operational

Service is currently operational but we continue to monitor performance.

October 23, 2025 07:34 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our upstream transit providers in LAX. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Seattle will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

SEA - Seattle, WA


Schedule

October 23, 2025 09:00 - October 23, 2025 12:00 UTC



October 23, 2025 12:00 UTC
[Update] Scheduled maintenance is complete.

October 23, 2025 09:00 UTC
[Update] Scheduled maintenance is starting.

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX)


Locations

ATL - Atlanta, GA, MIA - Miami, FL




October 23, 2025 09:04 UTC
[Resolved] Operational

This is now resolved.

October 23, 2025 03:27 UTC
[Monitoring] Operational

Service is currently operational but we continue to monitor performance.

October 23, 2025 02:34 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our IX peering providers in Atlanta and Miami. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partner(s) to restore connectivity as soon as possible.
DEN - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

DEN - Denver, CO




October 22, 2025 09:17 UTC
[Resolved] Operational

This has been resolved

October 22, 2025 07:33 UTC
[Monitoring] Operational

Service has been restored and we are currently monitoring

October 22, 2025 07:10 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our upstream transit providers in DEN. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
DXB - IX MaintenancePlanned Maintenance

Description

An Internet Exchange (IX) in Dubai will be conducting maintenance on their core network. During this time, IX and some anycast connectivity will be disrupted and users may experience increased latency as some local traffic is rerouted over alternate paths.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Internet Exchanges (IX)


Locations

DXB - Dubai, UAE


Schedule

October 21, 2025 20:00 - October 22, 2025 02:00 UTC



October 22, 2025 02:00 UTC
[Update] Scheduled maintenance is complete.

October 21, 2025 20:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Dubai will be performing emergency network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

DXB - Dubai, UAE


Schedule

October 21, 2025 01:00 - October 21, 2025 05:00 UTC



October 21, 2025 05:00 UTC
[Update] Scheduled maintenance is complete.

October 21, 2025 01:00 UTC
[Update] Scheduled maintenance is starting.
DFW - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

DFW - Dallas, TX




October 20, 2025 09:44 UTC
[Resolved] Operational

This incident has been resolved

October 20, 2025 07:52 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our upstream transit providers in DFW. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Amsterdam will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

AMS - Amsterdam, NL


Schedule

October 20, 2025 00:00 - October 20, 2025 03:00 UTC



October 20, 2025 03:00 UTC
[Update] Scheduled maintenance is complete.

October 20, 2025 00:00 UTC
[Update] Scheduled maintenance is starting.
LAX - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

BGP Anycast, Transit & Transport


Locations

LAX - Los Angeles, CA




October 19, 2025 12:28 UTC
[Resolved] Operational

This is now resolved.

October 19, 2025 10:20 UTC
[Monitoring] Operational

Service is currently operational but we continue to monitor performance.

October 18, 2025 03:24 UTC
[Investigating] Partial Service Disruption

We are experiencing an outage with one of our upstream transit providers in Los Angeles. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
SIN - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast, Transit & Transport


Locations

SIN - Singapore, SG




October 19, 2025 03:29 UTC
[Resolved] Operational

This is now resolved.

October 18, 2025 18:25 UTC
[Monitoring] Operational

This incident is no longer occurring and is being monitored.

October 18, 2025 06:28 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our upstream transit providers in Singapore. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
TYO - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

BGP Anycast


Locations

TYO - Tokyo, Japan




October 17, 2025 11:51 UTC
[Resolved] Operational

This has been resolved

October 17, 2025 11:04 UTC
[Monitoring] Operational

Service has been restored, and we are currently monitoring

October 17, 2025 08:46 UTC
[Identified] Degraded Performance

We are experiencing an outage with one of our upstream transit providers in TYO. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Kansas City will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

BGP Anycast, Transit & Transport


Locations

MCI - Kansas City, MO


Schedule

October 17, 2025 08:00 - October 17, 2025 10:00 UTC



October 17, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

October 17, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in London will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LHR - London, United Kingdom


Schedule

October 17, 2025 01:00 - October 17, 2025 04:00 UTC



October 17, 2025 04:00 UTC
[Update] Scheduled maintenance is complete.

October 17, 2025 01:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Dubai will be performing planned network maintenance. During this time, some customers may observe brief changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

DXB - Dubai, UAE


Schedule

October 16, 2025 16:00 - October 17, 2025 01:00 UTC



October 17, 2025 01:00 UTC
[Update] Scheduled maintenance is complete.

October 16, 2025 16:00 UTC
[Update] Scheduled maintenance is starting.
HKG - Upstream Network OutageDegraded Performance

Incident Status

Degraded Performance


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

HKG - Hong Kong, China




October 16, 2025 13:48 UTC
[Resolved] Operational

This is resolved.

October 15, 2025 20:16 UTC
[Monitoring] Operational

We're currently monitoring after resuming normal routing.

October 15, 2025 05:07 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our upstream transit providers in Hong Kong. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Incident Status

Operational


Components

Colocation & Metal, BGP Anycast


Locations

LAX - Los Angeles, CA




October 16, 2025 11:37 UTC
[Resolved] Operational

This has been resolved

October 16, 2025 10:57 UTC
[Monitoring] Operational

Connectivity has been restored and we are currently monitoring

October 16, 2025 10:16 UTC
[Investigating] Operational

We are experiencing an outage with one of our upstream transit providers in LAX. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.
GRU - IX Network OutageService Disruption

Incident Status

Service Disruption


Components

Internet Exchanges (IX)


Locations

GRU - Sao Paulo, Brazil




October 16, 2025 10:33 UTC
[Resolved] Operational

This has been resolved

October 16, 2025 09:26 UTC
[Monitoring] Operational

Connectivity has been restored, and we are currently monitoring

October 16, 2025 09:01 UTC
[Investigating] Service Disruption

We are experiencing an outage with one of our IX peering providers in GRU. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partner(s) to restore connectivity as soon as possible.

Description

One of our carriers in Miami will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

BGP Anycast, Transit & Transport


Locations

MIA - Miami, FL


Schedule

October 15, 2025 06:00 - October 15, 2025 10:00 UTC



October 15, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.

October 15, 2025 06:00 UTC
[Update] Scheduled maintenance is starting.
DXB - Upstream Network OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

DXB - Dubai, UAE




October 15, 2025 07:56 UTC
[Resolved] Operational

This is resolved

October 15, 2025 06:50 UTC
[Monitoring] Operational

Service is currently operational but we continue to monitor performance.

October 15, 2025 05:41 UTC
[Investigating] Partial Service Disruption

We are experiencing an outage with one of our upstream transit providers in Dubai. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Paris will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CDG - Paris, France


Schedule

October 13, 2025 00:00 - October 13, 2025 03:00 UTC



October 13, 2025 03:00 UTC
[Update] Scheduled maintenance is complete.

October 13, 2025 00:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in San Jose will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

SJC - San Jose, CA


Schedule

October 12, 2025 09:00 - October 12, 2025 12:00 UTC



October 12, 2025 12:00 UTC
[Update] Scheduled maintenance is complete.

October 12, 2025 09:00 UTC
[Update] Scheduled maintenance is starting.

Incident Status

Degraded Performance


Components

BGP Anycast, Transit & Transport


Locations

ACC - Accra, GH, AMS - Amsterdam, NL, ATL - Atlanta, GA, BOM - Mumbai, India, IAD3 - Ashburn, VA, LAX - Los Angeles, CA, LHR - London, United Kingdom, PHX - Phoenix, AZ, RDU - Raleigh-Durham, NC, WAW - Warsaw, Poland




October 11, 2025 12:38 UTC
[Resolved] Operational

This is Resolved

October 11, 2025 10:08 UTC
[Monitoring] Operational

Service is currently operational but we continue to monitor performance.

October 11, 2025 04:35 UTC
[Investigating] Degraded Performance

We are experiencing an outage with one of our upstream transit providers. in Accra, Amsterdam, Mumbai, London, Warsaw, Raleigh, Phoenix, Atlanta, and Ashburn. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Los Angeles will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

LAX - Los Angeles, CA


Schedule

October 11, 2025 09:00 - October 11, 2025 12:00 UTC



October 11, 2025 12:00 UTC
[Update] Scheduled maintenance is complete.

October 11, 2025 09:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Ashburn will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

IAD3 - Ashburn, VA


Schedule

October 11, 2025 06:00 - October 11, 2025 09:00 UTC



October 11, 2025 09:00 UTC
[Update] Scheduled maintenance is complete.

October 11, 2025 06:00 UTC
[Update] Scheduled maintenance is starting.

Incident Status

Operational


Components

Colocation & Metal, BGP Anycast, Core Network, Transit & Transport


Locations

PHX - Phoenix, AZ




October 10, 2025 21:02 UTC
[Resolved] Operational

This is Resolved

October 10, 2025 18:23 UTC
[Identified] Operational

We are experiencing an outage with one of our upstream transit providers in Phoenix. Traffic has been rerouted to alternate paths and some anycast traffic may be diverted to alternate locations. We are working with our partners to restore connectivity as soon as possible.

Description

One of our carriers in Portland will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

BGP Anycast, Transit & Transport


Locations

PDX - Portland, OR


Schedule

October 10, 2025 07:00 - October 10, 2025 09:00 UTC



October 10, 2025 09:00 UTC
[Update] Scheduled maintenance is complete.

October 10, 2025 07:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Phoenix (PHX) will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

PHX - Phoenix, AZ


Schedule

October 9, 2025 08:00 - October 9, 2025 12:00 UTC



October 9, 2025 12:00 UTC
[Update] Scheduled maintenance is complete.

October 9, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.
MIA - Public Cloud DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Public Cloud, BGP Anycast


Locations

MIA - Miami, FL




October 9, 2025 08:15 UTC
[Resolved] Operational

All VMs have been migrated and are now up. This has been resolved.

October 9, 2025 03:05 UTC
[Identified] Partial Service Disruption

We have identified a problem affecting one hypervisor. All VMs are currently down, and we are working on migrating off the affected hypervisor.

October 9, 2025 02:27 UTC
[Investigating] Partial Service Disruption

We're investigating an issue with one of our hypervisors in the Miami and some virtual machines may be inaccessible at this time. We are working to bring them back online as soon as possible.

Description

One of our carriers in Hong Kong will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

BGP Anycast, Transit & Transport


Locations

HKG - Hong Kong, China


Schedule

October 9, 2025 02:00 - October 9, 2025 04:00 UTC



October 9, 2025 04:00 UTC
[Update] Scheduled maintenance is complete.

October 9, 2025 02:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Frankfurt (FRA) will be performing planned network maintenance. During this time, some anycast traffic may be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

FRA - Frankfurt, Germany


Schedule

October 8, 2025 23:00 - October 9, 2025 03:00 UTC



October 9, 2025 03:00 UTC
[Update] Scheduled maintenance is complete.

October 8, 2025 23:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in London (LHR) will be performing planned network maintenance. During this time, some anycast traffic may be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

LHR - London, United Kingdom


Schedule

October 8, 2025 21:00 - October 9, 2025 01:00 UTC



October 9, 2025 01:00 UTC
[Update] Scheduled maintenance is complete.

October 8, 2025 21:00 UTC
[Update] Scheduled maintenance is starting.

Description

One of our carriers in Chicago (CHI) will be performing planned network maintenance. During this time, some anycast traffic will be diverted to other POPs and customers may observe changes in routing. No significant impact to customer traffic is expected.


Components

Public Cloud, Colocation & Metal, BGP Anycast, Transit & Transport


Locations

CHI - Chicago, IL


Schedule

October 8, 2025 07:00 - October 8, 2025 11:00 UTC



October 8, 2025 11:00 UTC
[Update] Scheduled maintenance is complete.

October 8, 2025 07:00 UTC
[Update] Scheduled maintenance is starting.